Locate the place of departure/arrival in the "From" field, and your destination - in the "To" field.
Choose the requested city, airport, hotel from the drop-down menu or enter the exact address of the place.
If you are booing a transfer from a hotel to an airport, specify the time you should be met at the hotel. We recommend you to 3 hours in advance for the airport check-in and travel time. An estimation of the trip time will be given to you after you specify your destination. If you need a transfer from an airport, we recommend you to use your flight arrival time as the beginning of your transfer and add the flight number to the flight number line in the booking process. In this case, it is more convenient for a driver to organize the meeting and make arrangements in case of flight delay.
It depends on the place you want the pick up or drop off; you can find it on our website.
You will have to calculate the departure time by yourself.
We recommend you to have a time margin of 3 hours for the airport check-in and security at the airport.

If you need a transfer from an airport, we recommend you to send us your flight arrival time at the beginning of your transfer booking and we will be waiting for you at the arrivals area.
Important note: if you were notified about a change of arrival time, please let us know soonest by sending us an – Email or on Whatsapp.
When you book a transfer from the airport, you need to specify your flight number with both letter and numeral parts.
For example, BA123 is a full flight number, and 123 is incomplete.
If you give us an incorrect flight number, we will not be able to track your flight schedule.
Minimum time of pre-order is 12 hours before the trip
Important note: you can make an urgent booking, but please make sure that we received your booking details.

urgent cases: please contact 00972526737262
Specify the exact address of your destination or your hotel name.
If you do not know the destination address, you will have to explain the driver where he/she should drop you off.

Specify the date and time of the return transfer in the special field in the booking form.
If it is more than 24 hours left before the trip, please send us an E- mail. If it is less than 24 hours left, please call us on one of the phone numbers sent to your email.
Please send us an – Email and we will cancel it accordingly.
You may cancel your booking with full refund of the amount paid:
• Within 24 hours before the transfer for the vehicles classes (Business, Premium, Minibus 6 pax, Minibus 10, 13, 16, 19 pax, bus).
If you cancel your booking less than 24 hours before its beginning, penalties can be applied according to Terms and Conditions.
You will receive a refund in the same way you paid for your booking within 10 bank days.
If your booking was cancelled more than 24 hours before the transfer, the prepayment will be refunded within 10 bank days